Terms and Conditions

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Terms and Conditions

Welcome to Franks Motorcycles! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

1. Interpretation:

• "Franks Motorcycles", "we", "us", or "our" refers to the company Franks Motorcycles.
• "You" refers to the user or customer accessing our website and purchasing our products.

2. Products and Orders:

• All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
• By placing an order through our website, you agree to provide accurate and complete information, including your name, shipping address, and payment details.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity.

3. Pricing and Payment:

• All prices listed on our website are in GBP (British Pound Sterling) and inclusive of applicable taxes, unless otherwise stated.
• Payment for orders must be made in full at the time of purchase using one of the accepted payment methods listed on our website.
• We reserve the right to change product prices and payment methods at any time without prior notice.

4. Delivery:

• Please refer to our Delivery Policy for information on shipping methods, delivery timeframes, and costs.
• We are not responsible for delays in delivery caused by events beyond our control, such as weather conditions, transportation disruptions, or customs clearance.

5. Returns and Refunds:

• Please refer to our Returns Policy for information on eligibility criteria, return process, and refund procedures.
• We reserve the right to refuse returns or issue partial refunds for items that do not meet our return eligibility criteria.

6. Intellectual Property:

• All content, materials, and trademarks displayed on our website are the property of Franks Motorcycles or our licensors and are protected by intellectual property laws.
• You may not reproduce, distribute, or modify any content from our website without prior written consent from Franks Motorcycles.

7. Limitation of Liability:

• In no event shall Franks Motorcycles, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.
• Our total liability for any claim arising under these Terms and Conditions shall not exceed the total amount paid by you for the products purchased.

8. Governing Law:

• These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
• Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms and Conditions:

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
• Changes to these terms will be effective immediately upon posting on our website.
• It is your responsibility to review these terms periodically for any updates or changes.

10. Contact Us:

• If you have any questions or concerns about these Terms and Conditions, please contact us:
  • Email: customerservices@franksmotorcycles.com
  • Phone: 01206 696944
  • Customer Service Hours: 9am to 4pm, Monday to Friday

By using our website or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or make a purchase from us.